General conditions of sale

General Conditions of Sale – Love Shop 283

Updated: [June 13, 2025]

Article 1 – Legal information

These General Conditions of Sale (hereinafter “GCS”) govern the contractual relations between:

Love Shop 283, LBBM SASU Company, Registered office: 283 RUE SAINT-DENIS, 75002 PARIS, RCS of Paris siren: 895289452 Intra-community VAT: FR60895289452 Represented by Diakhaby Sory, Email: sorylbbm@gmail.com Telephone: 01 40 39 92 57

And any adult consumer making a purchase via the website https://loveshop283.fr (hereinafter “the Customer”).

Article 2 – Purpose

These Terms and Conditions define the conditions under which Customers may order, reserve, and purchase products offered on the loveshop283.fr website. They apply to all orders placed on the site, whether for delivery or via Click & Collect.

Any order placed implies unreserved acceptance of these General Terms and Conditions.

Article 3 – Products

The products offered are those presented on the site at the time of ordering. Each product is accompanied by a detailed description allowing the Customer to know its essential characteristics, in accordance with Article L. 111-1 of the Consumer Code.

Some products, for hygiene and safety reasons, cannot be returned once opened (see right of withdrawal).

Article 4 – Price

Prices are listed in euros, all taxes included (TTC). Delivery costs are specified when ordering.

Love Shop 283 reserves the right to change its prices at any time. However, products will be billed at the rate in effect at the time the order is confirmed.

Article 5 – Order & Reservation

5.1 – Online sales

The Customer selects the products, provides their contact details, accepts the T&Cs, chooses their delivery method, then proceeds to payment via the secure Stripe solution.

5.2 – Click & Collect

The Customer reserves their products online with no obligation to purchase immediately. A confirmation email is sent, and the products can be collected in store within 72 hours, subject to availability.

Article 6 – Payment

Payments are made exclusively online via Stripe, a secure payment solution.

No banking data is stored by Love Shop 283. Payment definitively validates the order.

Article 7 – Delivery

Carrier: Colissimo (La Poste)

  • Delivery in Metropolitan France within 2 to 4 working days after dispatch.
  • Delivery in neutral and discreet packaging, with no mention of the contents.
  • Shipping costs: displayed when ordering.
  • Free delivery on purchases over €69.

In the event of damage upon receipt, the Customer must make a reservation on the carrier's receipt.

Article 8 – Reservation of ownership & transfer of risks

The products remain the property of Love Shop 283 until full payment. The risks are transferred to the Customer upon delivery of the package (or Click & Collect collection).

Article 9 – Right of withdrawal

9.1 – General case (online sales)

In accordance with Article L.221-18 of the Consumer Code, the Customer has 14 days from receipt of the product to exercise their right of withdrawal.

Exceptions: Pursuant to Article L.221-28 of the Consumer Code, this right does not apply to products:

  • Opened, unsealed, or used,
  • Of an intimate or hygienic nature,
  • Customized on demand.

Returns are the responsibility of the Customer.

9.2 – Standard form

Available in Appendix 1.

Article 10 – Legal guarantees

In accordance with Articles L.217-4 et seq. of the Consumer Code, all products benefit from the legal guarantee of conformity and the guarantee of hidden defects (Articles 1641 et seq. of the Civil Code).

Article 11 – Service Client

For any questions or complaints:

  • Email : sorylbbm@gmail.com
  • Telephone: 01 40 39 92 57
  • Hours: Monday to Friday, 10 a.m. to 6 p.m.

Article 12 – Personal data

The data collected (name, address, email, telephone) are used only for order management and customer relations.

Love Shop 283 undertakes to:

  • Never sell or transmit your data to third parties,
  • Keep them only for as long as is strictly necessary.

In accordance with the GDPR, the Client may exercise his rights (access, rectification, deletion) by contacting: sorylbbm@gmail.com

Article 13 – Intellectual property

All content (photos, texts, videos, logos) on the site are the exclusive property of Love Shop 283. Any partial or total reproduction is prohibited without prior written authorization.

Article 14 – Mediation – Applicable law

In the event of a dispute, the Customer must first contact Love Shop 283. If the Customer is not satisfied, they may contact a consumer mediator (to be designated – to be completed).

European Commission Online Dispute Resolution Platform: 👉 https://ec.europa.eu/consumers/odr

The applicable law is French law.

Appendix 1 – Withdrawal form

To be completed and sent by email to: sorylbbm@gmail.com

Withdrawal form: I, the undersigned [Last name, first name], hereby notify you of my withdrawal from the contract for the sale of the following item:

  • Ordered on: [date]
  • Received on: [date]
  • Name and address:
  • Signature :
  • Date :